|Green Mountain Energy Company Receives J.D. Power and Associates Award in Texas for Highest in Business Customer Satisfaction|
|Wednesday, 02 December 2009 18:00|
First-ever J.D. Power and Associates Study of Texas Business Electricity Market
AUSTIN, Texas – Green Mountain Energy Company announced today that it has been recognized as the top award recipient for the J.D. Power and Associates 2009 Texas Business Retail Electric Provider Customer Satisfaction StudySM. Green Mountain ranked the highest in business customer satisfaction with Retail Electric Service. In 2008, Green Mountain ranked highest in residential customer satisfaction in the J.D. Power and Associates Texas Retail Electric Service Satisfaction StudySM. Green Mountain was the first retail electric provider in Texas to offer renewable energy when electricity competition began in 2001 and the company remains committed to focusing solely on cleaner energy.
Other Green Mountain Energy Company highlights from the study include:
• High levels of customer loyalty with the most number of customers who said they definitely will stay with their current provider
About Green Mountain Energy Company
Green Mountain, the nation’s leading provider of cleaner energy and carbon offset solutions, was founded in 1997 “to change the way power is made.” The company is the longest serving green power marketer in the U.S., and offers consumers and businesses the choice of cleaner electricity products from renewable sources such as wind and water, along with carbon offset products. Green Mountain customers have collectively helped avoid over 4.9 million tons of CO2 emissions. For more information, visit www.GreenMountain.com.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.